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Rustin Carlson
Rustin Carlson provides that dynamic balance of incredible service and motivation with warmth, energy and an understanding of his client's individual needs. His years of experience in the Pike’s Peak real estate market are reflected in his success and passion for his work. Rustin has been associated with some of the America’s most renowned real estate firms and brings his expertise and experience to Encore Residential Realty, a boutique real estate firm offering unmatched customer service.
Rustin is proud of the fact that most of his business is repeat clients and referrals. It speaks of his commitment to strong relationships and life-long friendships. Rustin offers his clients excellent communication and negotiating skills. He credits his success to his attention to detail and an authentic interest in the needs of his clients.
In addition to Rustin's attention to detail and high level of customer service, he offers extensive knowledge in new home construction, building materials & home design. Because he is so active in the market, he has built strong relationships with local builders that can foster added benefits for his clients.
Finally, Rustin is the innovator of “The No Worries Listing System”, a customer-friendly listing program that has thrust him far ahead of the competition. Rustin has a way of taking the worry out of selling a home and turns the process into an adventure.
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Peter Crain
Your best interests are Peter’s top priority. From first contact to last transaction, he stays on point with expertise, knowledge, integrity and thorough communication with his clients. Peter’s focus is always on your priorities and your success.
Peter serves as The Encore Group’s Lead Listing Specialist. Beginning his seventh year in real estate, Peter started in real estate with an investment focused property management company before moving to The Encore Group in March of 2003. Today, he’s known for the highest levels of customer service. A tough negotiator, Peter knows how to maximize the profits for every seller who calls The Encore Group to sell their home. Peter also serves as Managing Broker for Encore Residential Realty
Most of all, you’ll find Peter is a man of conviction and character. He’s a committed husband of 18 years, and a father to four beautiful daughters. He knows what his priorities should be and are… and he takes action to keep first things first. You’ll love his humor, his candid honesty and his ability to make the difficult deals close properly.
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Brett Costigan
Brett serves as Director of Operations for Encore Residential Realty & The Encore Group as well as the Executive Director of The Safe Harbor Initiative, an emerging charitable organization helping single parent families & legalized aliens move into home ownership.
His associates jokingly refer to Brett as the place confusion goes to die. Simply put… he brings order to complicated scenarios and brings together all the players necessary to make real estate transactions run smoothly from contract to close. His commitment to excellence and an eye for detail make him the perfect director for a busy real estate firm like Encore Residential Realty.
Brett & Michelle Costigan are Colorado natives. Brett is a graduate of Colorado State University.
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Our objective is provide you with a level of service and security that is worthy of your applause… an Encore, if you will. When we finish at the closing table, the transaction may be over but the relationship continues. We understand that friendship is earned… and friendship is what we’re after… long after the transaction is complete.
Below you will find our Five Standards Worthy of Applause. These are the standards by which we do our work… a commitment by every Encore representative, to every client, every time.
Each person on our team is taught to do their work by using systems… checklists that make certain that every detail is checked off and completed. We train our employees and agents to strive for excellence in every way. We don’t let them ‘into the game until we know they can hit the ball’. Training is a standard worthy of applause.
Ninety percent of any successful event is found in the communication of details to all parties. We endeavor to make certain each person working on your transaction communicates with you regularly so that you know what’s going on and can relax in the knowledge that we are managing this transaction for you. Communication is a standard worthy of applause.
Buying or selling a home has become a complex process in today’s business climate. Contracts that used to be 2 pages in length are now as lengthy as 20-30 pages. There is the potential for unexpected fires to erupt throughout the transaction. Experience and systems are the keys to making sure we minimize risks and insure a worry-free transaction. We’re firefighters… Experience is a standard worthy of applause.
We believe that our staff members should serve with excellence and integrity. That means we tell the truth… always! That means we treat others to kindness and respect. That means we hold ourselves honorably. In so doing, we earn your referrals and admiration. We take our reputation very seriously. Character is a standard worthy of applause.
We like error-free transactions and strive to keep our efforts free from mistakes. But we’re all human and humans make mistakes. When we blow it, we’re committed to owning the error and correcting the problem. We don’t shy away from messes… rather, we move into the mess to clean it up. Responsibility is a standard worthy of applause.
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